FAQ
Frequently asked question (FAQ)
Gravity Infosolutions is a leading IT Services
company that focuses on Digital Transformation and
Salesforce Consulting. We offer a wide range of
services to assist businesses in their
technological journey. Our engagements include
Consulting, time & material, fixed price, managed
services, and implementation projects catering to
SMBs as well as large enterprise customers.
At Gravity Infosolutions, we have extensive
experience working with various Cloud,
Infrastructure, CRM, and ERP systems. Apart from
Salesforce, we also have expertise in other
platforms such as Dynamics 365, SAP, Peoplesoft,
NetSuite, Business Intelligence, AI, QA Testing,
and more. Our team of professionals is
well-equipped to provide comprehensive solutions
tailored to meet the unique needs of each client.
Whether you require assistance in streamlining
your business processes, implementing new
technologies, or optimizing your existing systems,
Gravity Infosolutions is committed to delivering
high-quality services and achieving successful
outcomes.
If you have any specific inquiries or would like
to learn more about our services, please feel free
to contact us. We look forward to helping you
transform your business with our expertise and
dedication.
Gravity Infosolutions is a multinational company
with a global presence. We have offices
strategically located in multiple key locations to
better serve our clients. Our offices are situated
in New Delhi and Noida in India, San Jose in the
United States, London in the United Kingdom, and
Dubai in the United Arab Emirates.
With our diverse network of offices, we ensure
that our consultants are accessible and available
across different time zones to cater to the needs
of our global clientele. This allows us to provide
seamless services and support to our customers
regardless of their geographical location.
At Gravity Infosolutions, we understand the
importance of local presence and global reach. Our
distributed team of consultants possesses a wealth
of knowledge and experience in various industries
and markets, enabling us to deliver effective
solutions and exceptional customer service
worldwide.
If you have any further questions or would like to
learn more about our locations or services, please
don't hesitate to reach out to us. We are
committed to providing our clients with reliable
and responsive support wherever they may be.
Gravity Infosolutions serves a diverse range of
industries, leveraging our expertise and
experience to provide tailored IT solutions and
services. Some of the industries we cater to
include:
Financial Services - We understand the
unique needs and challenges of the financial
sector, and we offer solutions to enhance
operational efficiency, data management, customer
engagement, and regulatory compliance.
Media & Communications - Our services in
this industry focus on digital transformation,
content management, customer experience, and
leveraging technology to optimize media and
communication workflows.
Healthcare - Gravity Infosolutions provides
IT solutions for the healthcare industry, helping
organizations streamline operations, enhance
patient care, and ensure data security and
compliance.
Higher Education - We offer technology
solutions to higher education institutions,
assisting with student management systems,
learning management systems, and improving
administrative processes.
Manufacturing - Gravity Infosolutions
supports the manufacturing industry with solutions
that enhance productivity, supply chain
management, inventory control, and process
automation.
Nonprofit - We work closely with nonprofit
organizations to provide technology solutions that
enable efficient fundraising, donor management,
program management, and impact measurement.
Professional Services - Our services cater
to professional service firms, offering solutions
for project management, resource allocation,
customer relationship management, and performance
tracking.
Retail - Gravity Infosolutions assists
retailers in driving digital transformation,
optimizing e-commerce platforms, customer
personalization, inventory management, and
improving overall customer experience.
Travel & Hospitality - We provide
technology solutions for the travel and
hospitality sector, including reservation systems,
customer loyalty programs, revenue management, and
data analytics.
Public Sector - We serve government
agencies and public sector organizations,
providing IT solutions for citizen services,
e-governance, data security, and digital
transformation initiatives.
Energy & Utilities - Gravity Infosolutions
offers services to energy and utility companies,
focusing on infrastructure management, energy
distribution optimization, grid modernization, and
renewable energy solutions
At Gravity Infosolutions, we pride ourselves on
several key differentiators that set us apart from
other IT Services companies:
Deep Expertise and Experience: Our team of
professionals possesses extensive knowledge and
experience in various industries, technologies,
and platforms. This enables us to understand the
unique challenges and requirements of each client
and deliver innovative and effective solutions.
Comprehensive Range of Services: Gravity
Infosolutions offers a wide array of services,
including Digital Transformation, Salesforce
Consulting, Cloud Solutions, CRM and ERP systems
implementation, Business Intelligence, AI, QA
Testing, and more. Our ability to provide
end-to-end services ensures a seamless and
integrated approach to meet our clients' diverse
needs.
Global Presence and Reach: With offices in
multiple locations worldwide, including New Delhi,
Noida, San Jose, London, and Dubai, we have a
global presence that allows us to serve clients
across different time zones. Our distributed team
of consultants works diligently to provide
responsive support and ensure effective
communication regardless of geographical
boundaries.
Client-Centric Approach: At Gravity Infosolutions,
we prioritize our clients' success. We take the
time to understand their business goals,
challenges, and requirements to develop tailored
solutions that address their specific needs. We
work closely with our clients as partners,
fostering collaboration and delivering exceptional
customer service throughout the engagement.
Proven Track Record: Over the years, we have
successfully delivered numerous projects and
achieved tangible results for our clients. Our
track record of client satisfaction and successful
implementations speaks to our commitment to
quality and excellence.
Agility and Flexibility: We understand that
businesses operate in dynamic environments that
require adaptability. Gravity Infosolutions is
known for its agility and flexibility in adjusting
to changing project requirements, timelines, and
scope. We strive to be responsive and
accommodating to our clients' evolving needs.
Continuous Learning and Innovation: In the
fast-paced world of technology, we recognize the
importance of staying at the forefront of
advancements. Our team is dedicated to continuous
learning and innovation, ensuring that we bring
the latest industry insights and best practices to
our clients' projects.
These factors, combined with our passion for
excellence and dedication to delivering value,
distinguish Gravity Infosolutions as a trusted
partner for IT services. If you have any further
questions or would like to explore how we can
assist your business, please reach out to us. We
are excited to discuss your unique requirements
and demonstrate how we can help drive your
success.
Gravity Infosolutions has had the privilege of
collaborating with several prestigious clients
across different industries. Here are some notable
organizations we have worked with:
Accenture : We have partnered with
Accenture, a global management consulting and
professional services firm, to deliver
transformative IT solutions and consulting
services for their clients.
United Nations : Gravity Infosolutions has
had the opportunity to work with the United
Nations, contributing our expertise to their IT
projects and initiatives in support of their
global mission.
T-Mobile : Our team has collaborated with
T-Mobile, a leading telecommunications company, to
provide IT services and solutions aimed at
enhancing their operational efficiency and
customer experience.
University of Adelaide : Gravity
Infosolutions has worked closely with the
University of Adelaide, a renowned educational
institution, to implement technology solutions
that support their academic and administrative
processes.
These are just a few examples of the notable
clients we have had the privilege to work with. We
value the trust our clients place in us and are
committed to delivering exceptional results and
driving their success.
Gravity Infosolutions offers flexible engagement
models to cater to the unique needs and
preferences of our clients. Here are the different
engagement models we provide:
Consulting : Gravity Infosolutions offers
consulting services where our experts collaborate
with clients to understand their business goals,
challenges, and requirements. We provide strategic
guidance, technology recommendations, and
actionable insights to help clients make informed
decisions and plan their digital transformation
journey.
Time & Material : Our Time & Material
engagement model allows clients to engage with us
on a project basis. In this model, we work based
on the actual time and resources invested in the
project. It offers flexibility in terms of project
scope, timelines, and resource allocation, making
it suitable for dynamic projects where
requirements may evolve over time.
Managed Services : Gravity Infosolutions
provides Managed Services where we take full
responsibility for managing and maintaining
specific aspects of our clients' IT systems or
processes. This can include ongoing support,
monitoring, troubleshooting, enhancements, and
optimization of the technology infrastructure or
applications. Our Managed Services offering
ensures that clients can focus on their core
business while we handle the IT operations
efficiently.
Fixed Price : We offer Fixed Price
engagement models for clients who prefer a
well-defined scope and cost structure for their
projects. In this model, we work closely with the
clients to understand their requirements and
provide a detailed project plan and fixed price
quotation. This offers transparency and
predictability in terms of project budget and
deliverables.
At Gravity Infosolutions, we understand that each
project is unique, and we are committed to finding
the most suitable engagement model that aligns
with our clients' goals and requirements. Our
flexible engagement models ensure that we can
deliver value while accommodating varying project
complexities, timelines, and budget
considerations.
If you have any specific inquiries or would like
to discuss the best engagement model for your
project, please feel free to contact us. We are
here to assist you and provide the most
appropriate solution to meet your business needs.